PBHN Management Operations

PBHN is managed by two full-time employees and one part-time staff member. They are employed by PBHN and Medical Center Hospital and are charged with keeping the network functioning as a cost-effective member-centric organization. The staff works under the direction of the PBHN Board of Directors to serve its network providers, payers, self-insured employers, and the community.

PBHN Management Staff

Tracy Howard

Executive Director

This staff position reports to the Chief Financial Officer of Medical Center Hospital and is directly responsible to the PBHN Board of Directors for fulfilling all financial, legal and operational obligations and needs. Duties include PBHN staff management, network marketing to insurance payers and other purchasers of healthcare services including self-insured employers and insurance payers; newsletter publications and provider communications; providing continuing educational opportunities to providers and provider staff; financial management; and payer, patient and community relations.

Direct Contact Information
Phone: (432) 640-2463
Fax: (432) 640-3013
Email: thoward@echd.org

Alyssa Macias

Provider Liason

This staff position is primarily responsible for maintaining PBHN’s provider data base and credentialing related activities; maintains financial records; performs membership billing; and coordinates and schedules PBHN meetings.

Direct Contact Information
Phone: (432) 640-2338
Fax: (432) 640-3013
Email: amacias@echd.org

Gloria Armendariz

Reimbursement Specialist

This staff position is primarily responsible for assisting member offices in resolving reimbursement issues.

Direct Contact Information
Phone: (432) 640-2461
Fax: (432) 640-3013
Email: garmendari@echd.org